Coalition's Progress

Members of the Gallatin Behavioral Health Coalition are tirelessly working together to enhance mental health and substance use services available across Gallatin County. No one provider can do it all - it takes a team of dedicated professionals to serve our community’s behavioral health needs!

We’ve made a lot of progress over the past year. While there is still a long way to go and many exciting projects in the pipeline, we’d like to share some of our successes.

Someone to Call

The Help Center, our local 988/crisis line provider, gives real-time access to a live person every moment of every day for anyone who is in crisis, having suicidal thoughts, in emotional distress, or concerned about someone. 

They answer an average of 300 behavioral health calls a month. They are able to stabilize and de-escalate 75% of those who call them. Using the caller’s own strengths, support systems, the robust 211 and mental health database, and the Help Center’s crisis follow-up services –their work reduces demand on other community services. For the other 25%, callers are referred to community and medical services. A very small percentage involve the need to call 911.

For 24/7 help, you can reach the Help Center at 988 or 406-586-3333.

Someone to Respond

Gallatin Mobile Crisis, established in December 2022 and staffed by Connections Health Solutions, is an emergency behavioral health response program for individuals experiencing a mental health crisis. The team is composed of local behavioral health professionals who provide on-scene evaluations, treatment, and crisis intervention. The team currently operates 12 hours a day, seven days a week.

Since January, 84% of people have been successfully supported in the community and did not require a higher level of care. This service is keeping these folks safe at home and in our community, and out of our emergency department and jail.

Somewhere to Go

Bozeman Health provides Psychiatric Emergency Services (PES) adjacent to the emergency department at Bozeman Health Regional Medical Center and is open 24/7/365. The PES area is designed to deliver an enhanced level of care that provides a calming and therapeutic environment for patients experiencing acute behavioral health needs in our community. 

This year, the PES unit’s crisis interventionists conducted an average of 144 therapeutic encounters monthly between January and July. This service means more people are able to access behavioral healthcare for their crisis needs close to home.